Solutions for the teams that run your company
KndTech AI gives each function a private assistant tuned to their documents. Support, engineering, sales, and HR get fast, cited answers without another tool to maintain. One product, one rollout - different collections per team.
Who it’s for
Same assistant product; different knowledge per team. Connect the sources that matter for each use case.
Customer support
Deflect repetitive questions without another tool
Train KndTech AI on help articles, macros, and past cases. Agents get instant answers from your real docs instead of digging through Confluence or asking veterans. Citations point to the exact article or snippet, so they can share links with customers or escalate with context.
Engineering
Search architecture docs, RFCs, and runbooks in one place
Connect your wikis, READMEs, and incident playbooks. Engineers ask in plain language and get answers that link back to the source. Onboarding and cross-team questions drop because the assistant knows your stack and your conventions.
Sales & success
Keep decks, pricing, and product updates at everyone’s fingertips
Sales and CS don’t have to hunt for the latest one-pager or pricing exception. Point KndTech AI at your drive or wiki; the assistant surfaces the right doc for the question. Everyone stays aligned without another tab or meeting.
People & operations
Turn handbooks and FAQs into an HR assistant
Policy and leave questions get answered from your real handbook and FAQs. New hires and managers get consistent answers, and HR spends less time on repeat questions. Everything stays grounded in the documents you already maintain.
A rollout pattern that works
Start small, tune with real usage, then expand. No big-bang migration.
- Week 1
Pilot one team
Start with support or engineering. Connect the most important sources and one collection so the team can try it in real workflows.
- Week 2-3
Tune and learn
Adjust collections and prompts, review a few conversations, and share what works. No code - just configuration.
- Week 4+
Expand
Add workspaces for other departments on the same secure foundation. Each team gets its own collections and chat, with admin controls in one place.
What every team gets
Consistent behavior across workspaces: reliable answers, one experience, full control for admins.
Reliable answers
Every reply is grounded in your docs and collections, with citations so people can open the source. No hallucinated policy or outdated pricing.
One experience, many teams
Same chat interface and patterns across support, engineering, sales, and HR. Only the underlying documents and collections change.
Admin control without code
Admins see usage by workspace, manage data sources and access, and set limits. No dev work required to roll out or adjust.
Ready to give your teams a context-aware assistant? Start with one collection and grow from there.