Help Center
Answers to the questions teams ask most often when rolling out KndTech AI. For anything else, you can always reach us from inside the app.
Getting access
- • You'll receive an email invite when your admin adds you to a workspace.
- • If you can't find an invite, check your spam folder or ask an existing admin to resend.
- • If you're evaluating KndTech AI and need a workspace, start by creating an account.
Billing & plans
- • Plan changes and invoices are managed from the in-app Billing page by workspace admins.
- • Usage limits are visible on the Usage page so there are no surprises.
- • For procurement, security, or custom terms, contact sales.
Security
- • Data is encrypted in transit and at rest; assistants only see sources you connect.
- • Access is controlled by workspace roles and, where enabled, SSO.
- • For a deeper overview, share our admin & security documentation with your security team.
Getting help
- • Inside the app, open the help menu to contact support or share feedback.
- • We aim to respond to production-impacting issues as quickly as possible during business hours.
- • For urgent incidents, your account team will provide a direct escalation path.